Shipping Policy – Rising Toddlers

 

At Rising Toddlers, we are committed to delivering your little one's favorite outfits safely and on time. Please read our shipping policy below.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.
• Orders are processed from Monday to Saturday, excluding public holidays.
• Once your order has been shipped, you will receive a shipping confirmation email or SMS with tracking details.

Shipping Coverage

We currently ship across India.

At this time, we do not offer international shipping.

Delivery Timeline

Estimated delivery times are:

• Metro Cities: 3–5 business days
• Other Cities & Towns: 5–7 business days
• Remote Locations: 7–10 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.

Shipping Charges

• Free Shipping on eligible orders as displayed during checkout.
• For orders below the free shipping threshold, shipping charges will be calculated and displayed at checkout before payment.

Order Tracking

Once your order is dispatched, you will receive a tracking number via email or SMS. You can use this tracking number to monitor your shipment through our courier partner's website.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If the package cannot be delivered due to an incorrect address, unavailable recipient, or refusal to accept the package, it may be returned to us.

Additional shipping charges may apply for re-shipping returned orders.

Incorrect Shipping Information

Please ensure your shipping address and contact details are accurate when placing your order.

Rising Toddlers is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Delayed Shipments

While we strive to deliver every order on time, delays may occasionally occur due to:

• High order volumes
• Weather conditions
• Natural disasters
• Courier service disruptions
• Government restrictions or public holidays

We appreciate your patience in such situations.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us within 48 hours of delivery (or expected delivery date for lost shipments).

We will coordinate with the courier partner to investigate the issue and provide an appropriate resolution.